Purpose: This Article will assist Employees with Adding Shared Mailboxes to their Outlook Email Client on both Desktop and Web Versions. Instructions for the Web Outlook Application 1) Open Outlook via the Web 2) Right click on Folders and choose "Add Shared Folders or Mailbox" 3) Enter the Name of the Mailbox or Search for it via a Partial name for it to show in the list as shown below, then select it and choose Add on the next window. 4) You will now return to the main Outlook view and the Mailbox will be available for use. Click the Right Facing arrow to expand the mailbox and view its contents. Instructions for the Desktop Outlook Application Note: When a Mailbox is assigned to a User that uses the Desktop Version of Outlook the Mailbox will automatically appear in the User's Email Client within 60 minutes if proper access has been granted. If you have been granted access to a Shared Mailbox, but it does not show in your Desktop Outlook Application, follow the below steps to add it. Open Outlook. Select the File tab on the ribbon, then select Account Settings > Account Settings. Select the Email tab. Make sure the correct account is highlighted, then choose Change. Choose More Settings > Advanced > Add. Type the shared email address, such as info@contoso.com. Choose OK > OK. Choose Next > Finish > Close.

Outlook 365 Office is a popular email client used by many individuals and businesses. One of the features that makes it so useful is the ability to create rules. Rules are automated actions that can be applied to incoming emails based on specific criteria. In this article, we will go over how to create a rule for Outlook 365 Office. Informational Before we get started, it's important to note that rules can only be created in the desktop version of Outlook 365 Office. If you are using the web version, you will need to switch to the desktop version to create a rule. Step 1: Open the Rules and Alerts Window To create a rule, you will need to open the Rules and Alerts window. To do this, follow these steps: Click on the "File" tab in the top left corner of the Outlook window. Click on "Manage Rules & Alerts" in the "Info" section. Step 2: Create a New Rule Once you have the Rules and Alerts window open, you can create a new rule. To do this, follow these steps: Click on the "New Rule" button in the top left corner of the window. Choose the type of rule you want to create. You can create a rule based on a specific sender, subject, or keyword, among other options. Follow the prompts to set up the rule criteria and choose the action you want to take. Step 3: Test and Save the Rule After you have created the rule, it's important to test it to make sure it works as intended. To do this, send yourself an email that meets the criteria of the rule and make sure the action you specified is taken. If the rule works correctly, you can save it by clicking on the "Finish" button in the Rules and Alerts window. Conclusion Creating a rule for Outlook 365 Office can help you manage your email more efficiently. By automating certain actions, you can save time and stay organized. Just remember to test your rule before you save it to make sure it works as intended.

Outlook 365 is a popular email client used by many individuals and businesses. One of the most important features of email communication is security. Encryption is a process that ensures the confidentiality of email communication. In this article, we will discuss how to encrypt an email in Outlook 365. Informational Before we dive into the steps to encrypt an email in Outlook 365, let's understand what encryption is and why it is important. Encryption is the process of converting plain text into a coded message that can only be read by the intended recipient. It ensures that the email content remains confidential and cannot be read by anyone else. Encryption is especially important when sending sensitive information such as financial data, personal information, or confidential business information. Outlook 365 provides a built-in encryption feature that allows users to send encrypted emails. The recipient of the email must have the necessary credentials to decrypt the message and read its contents. Steps to Encrypt an Email in Outlook 365 Follow these steps to encrypt an email in Outlook 365: Open Outlook 365 and create a new email message. Click on the "Options" tab in the ribbon. Click on the "Encrypt" button in the "Encrypt" group. Select the encryption option you want to use. You can choose between "Do Not Forward" and "Encrypt-Only." Compose your email message and click on the "Send" button. View and reply to an encrypted message for Microsoft 365 recipients using Outlook for PC If you're in a Microsoft 365 organization, you can read messages encrypted with the encrypt-only or do-not-forward policies, or custom protection templates in Outlook 2013 and Outlook 2016 for PC, Outlook 2016 for Mac, Outlook on the web, Outlook for iOS, and Outlook for Android, Outlook on the web, and in Outlook for iOS and Android, and Outlook for PC in the Monthly Targeted Channel. Microsoft 365 users on Semi Annual Channel will be taken to Outlook on the web to read the message. Users with other email accounts will be prompted to obtain a one-time passcode and read the message in a browser window. To reply to an encrypted message Choose Reply or Reply All. On the page that appears, type a reply and choose Send. An encrypted copy of your reply message is sent to you. Troubleshooting If you encounter any issues while encrypting an email in Outlook 365, here are some troubleshooting tips: Make sure that the recipient has the necessary credentials to decrypt the message. Check that you have selected the correct encryption option. Ensure that your Outlook 365 account is up to date and has the latest security patches installed. If you are still having issues, contact your IT department or Microsoft support for assistance. Conclusion Encrypting emails in Outlook 365 is a simple process that can help ensure the confidentiality of your email communication. By following the steps outlined in this article, you can easily encrypt your emails and protect sensitive information from unauthorized access. Remember to always use encryption when sending sensitive information and keep your Outlook 365 account up to date with the latest security patches.

Informational Before we get started, make sure you have the Outlook app installed on your device. If you don't have it, you can download it from the Apple App Store or Google Play Store. Step 1: Open the Outlook App Once you have the app installed, open it on your device. Step 2: Add Your Email Account -If you've never used the Outlook App before, tap on the "Get Started" button and enter your email address and password as needed. You may be required to authenticate your account when setting up for the first time. Please review This Solutions Article for further information on setting up the Authenticator App. -If you have used the Outlook App before, click on your Name in the Top-Left Corner of the Outlook App, then choose the Settings Gear at the bottom left-hand corner of the panel. Choose "Add Mail Account" then provide your email address and password as needed. You may be required to authenticate your account when setting up for the first time. Please review This Solutions Article for further information on setting up the Authenticator App. Step 3: Set Up Your Account Once you've entered your password, the app will automatically set up your account. This may take a few minutes, depending on the size of your mailbox. Troubleshooting If you're having trouble logging into your email using the Outlook app, here are a few things you can try: Make sure you have the latest version of the app installed Check your internet connection Double-check that you're entering the correct email address and password Try resetting your password if you can't remember it If none of these solutions work, you may need to contact your email provider for further assistance. Instructional To summarize, here are the steps to log into your email using the Outlook app: Open the Outlook app Add your email account Enter your password Set up your account Access your email By following these steps, you'll be able to log into your email using the Outlook app with ease.

Microsoft Outlook is a popular email and calendar management tool used by millions of people worldwide. One of the most useful features of Outlook is the ability to share your calendar with others. Sharing your calendar allows you to coordinate schedules with colleagues, friends, and family members. In this article, we will show you how to share your Outlook calendar with others. Instructions for Sharing Your Outlook Calendar Sharing your Outlook calendar is a simple process that can be completed in just a few steps. Here's how to do it: Open Outlook and click on the "Calendar" tab. Right-click on the calendar you want to share and select "Sharing Permissions" from the drop-down menu. In the "Calendar Properties" window, click on the "Add" button to add the people you want to share your calendar with. Type in the Name or Email Address(es) of the people you want to share your calendar with and click "OK." Select the level of permission you want to give each person. You can choose from "Can view when I'm busy," "Can view titles and locations," or "Can view all details." Click "OK" to save your changes. Troubleshooting If you're having trouble sharing your Outlook calendar, there are a few things you can try: Make sure you have the latest version of Outlook installed. Check your internet connection to ensure you're connected to the internet. Make sure you're logged in to your Microsoft account. Try restarting Outlook and attempting to share your calendar again. Conclusion Sharing your Outlook calendar is a simple process that can save you time and help you stay organized. By following the instructions above, you can easily share your calendar with others and avoid scheduling conflicts. Just remember to only share your calendar with people you trust and who need to know your schedule.

Outlook Calendar is a powerful tool that allows you to manage your schedule, appointments, and meetings. In Office 365, you can share your calendar with others to give them access to your schedule. This can be useful for team collaboration, scheduling meetings, and managing resources. In this article, we will discuss how to give access to your Outlook Calendar in Office 365. Instructions To give access to your Outlook Calendar in Office 365, follow these steps: Open Outlook and click on the Calendar icon. Right-click on your calendar and select "Sharing Permissions" from the context menu. In the Sharing Permissions window, click on the "Add" button. Enter the email address of the person you want to share your calendar with and click on the "Add" button. Select the level of permission you want to give to the person. You can choose from the following options: Can view when I'm busy: The person can see when you have appointments scheduled, but cannot see the details of the appointments. Can view titles and locations: The person can see the titles and locations of your appointments, but cannot see the details. Can view all details: The person can see all the details of your appointments, including the subject, location, and any notes you have added. Can edit: The person can make changes to your calendar, such as adding or deleting appointments. Click on the "OK" button to save the changes. Informational Giving access to your Outlook Calendar in Office 365 can be a useful way to collaborate with others and manage your schedule. By following the instructions above, you can easily share your calendar with others and choose the level of permission you want to give them. It is important to note that when you give someone access to your calendar, they will be able to see all the appointments you have scheduled. If you have any confidential or sensitive appointments, you may want to consider creating a separate calendar for those appointments and only sharing that calendar with specific people. Troubleshooting If you are having trouble giving access to your Outlook Calendar in Office 365, here are some troubleshooting tips: Make sure you have the correct email address for the person you want to share your calendar with. Check your internet connection to ensure you are connected to the internet. If you are still having trouble, try restarting Outlook or your computer. If none of these troubleshooting tips work, you may want to contact your IT department or Microsoft support for further assistance. In conclusion, giving access to your Outlook Calendar in Office 365 can be a useful way to collaborate with others and manage your schedule. By following the instructions above, you can easily share your calendar with others and choose the level of permission you want to give them. If you encounter any issues, try the troubleshooting tips above or seek further assistance.

There are multiple types of email groups that have members added in different ways. Add members as an owner If you are set as the Owner of a group by Help Desk you should be able to add members yourself through Outlook. Within the Outlook (Desktop) app, scroll down in your left folder list until you see 'Groups'. It may state that you are not in any joined groups. This is normal for our environment and you will still be able to find and add members to your group. Right click 'Groups' and then 'Browse Groups'. You should see a window pop up that allows you to search for the group. You want to enter in the name of your group (not the full email). Click the view button to the right of your group. Outlook should change to a page specifically for this group. On the top toolbar you will see a 'Group Settings' option. Click this and then 'Add Members'. Finally, you will see a window where you are able to search and add new members. Make sure to click OK after adding anyone to the group.

Outlook Desktop When composing a message in Oulook, click the Exclaimer app icon.  You may need to click the 3 dots menu on the right of your toolbar in order to see it. You should then see the Exclaimer flyout menu where you may select an available signature template. These are pre-designed and will usually pull the same contact information. Select a signature with a click and it should change in your current E-mail draft. Outlook Web The process is much the same as when using the desktop app. When composing an email, you should see the same icon.

The easiest way to join a public group is using Outlook. This can be done using the Desktop or Web based Outlook app. In both cases, while on the 'Home' tab, click the ellipses (3 dots) menu towards the top right of the screen. You should see a Browse/Discover Groups option to select. From here, you just need to search for the group that you're looking for and join. If it's not a public group a 'Request' button will appear instead. This request is sent to the group owner for approval. Outlook Desktop App Outlook Web App

Here is how you can join the Pride Month group which will change your E-mail signature for the month of June. This is most easily done via the Outlook desktop or web apps.  When joining the group, please allow a full day (up to 24 hours) for your account to sync and begin applying your new signature as pictured below. For any issues with this process please reach out to the IT Helpdesk for further assistance. Outlook Desktop App While on the 'Home' tab, click the ellipses (3 dots) menu towards the top right of the screen. You should see a Browse/Discover Groups option to select. From here, you just need to search for the group 'Pride Month'. You will then just need to click the Join button and will be welcomed to the group. Your signature will now apply within the following day. Outlook Web App This is much the same process as when using the app. Find the ellipses (3 dots) button and click "Discover Groups". Type in 'Pride Month' and Join the group.